Company operations, under control.

    One assistant that carries your team's requests through to completed work — across the tools, channels, and systems you already use.

    Take the guided tour
    # expenses4 members · Finance
    Live
    M
    Marcus9:41
    Can you file this receipt for reimbursement?
    receipt_nobu_mar14.jpg
    Image · 412 KB
    Message #expenses
    BI⟨⟩@↵ Send
    Reimbursement EXP-44107·Reading the receiptSaved to your records
    Autoplay
    Same assistant, wherever your team already talks.Live preview · Autoplay
    §01 — The operational layer

    One surface between what people ask and what systems need to do.

    Pincera is not a general-purpose chat tool. It interprets the request, starts the right step, and carries the work to completion. Employees ask on the channels they already use; each step runs in the right system and goes on the record.

    • Not answers — completed work
    • One operational layer across systems, channels, and functions
    • Every step routed, executed, and recorded
    Pincera · Operational surfacePRODAcme · all tenants
    1. “Take 3 days off next week.”Maria Chen · People
      Leave approvedHR record · Aug 12–14
    2. “Reimburse $384 from dinner last Thursday.”Marcus Whyte · Finance
      Reimbursement filedERP · WD-44107
    3. “Why is INV-9210 stuck?”Elena Costa · Procurement
      AP follow-up sentSLA restored · 09:41
    4. “Start onboarding for Jin next Monday.”Priya Shah · People
      Tasks provisionedAccess queued · IT
    5. “Escalate PROD-9812.”Dan Ortiz · Engineering
      Ticket prioritizedOn-call paged · SEV-2
    6. “Order 12 laptops for Q3.”Sophie Laurent · IT
      PR created · approvers routedERP · PR-88213
    One surface. Many channels.Delivered throughSlack · Microsoft Teams · WhatsApp · Web
    §02 — Native import

    Bring in the BPM projects you already run.

    Pincera imports supported projects from eBA Workflow Studio and CSP Synergy, preserves their structure, and turns them into conversation-driven operational experiences you configure and publish.

    No rebuild. No extra deployment. Configure and publish from there.

    BPM projects in your workspace

    Leave Application

    eBA Workflow Studio
    FormValidationsApproversTasksOutcomes

    Expense Reimbursement

    eBA Workflow Studio
    FormValidationsApproversTasksOutcomes

    Employee Onboarding

    CSP Synergy Low-Code Platform
    FormValidationsApproversTasksOutcomes
    FormValidationsApproversTasksOutcomes
    Pincera reads project structure
    Operational experiences, ready to configure

    Leave request

    Ready
    • Request time off
    • Check leave balance
    • Review vacation policy
    • Track approval status
    Slack · Teams · WhatsApp · Web

    Reimbursement request

    Ready
    • File a receipt
    • Check expense policy
    • Submit reimbursement
    • Track payout status
    Slack · Teams · Web

    Onboarding kickoff

    Ready
    • Collect starter details
    • Assign onboarding tasks
    • Provision app access
    • Track completion
    Slack · Teams · Web
    Imported as-isConfigurableChannel-readyReady to publish
    §03 — Studio

    Shape how your business moves.

    A visual canvas for routing requests, approvals, policies, tools, and outcomes. Admins configure what each conversational experience can and cannot do — without writing code.

    • Route requests and approvals
    • Tune policies, thresholds, and tools
    • Every change versioned and auditable
    PINCERA STUDIOAcme HoldingsFlowsReimburse expense
    DRAFT · SAVED 2M AGOPUBLISH →
    approvedif deniedREQUESTReimburse expenseSlack · #expensesRULEAmount > $250Expense policyAPPROVALManager approval4h SLAACTIONCreate draft in WorkdayOn approveRECORDSeal to audit recordSignedIF DENIEDNotify requesterRecord decisionSELECTED
    SCHEMA VALID3 GOVERNANCE CHECKS PASSRUNS ON SLACK · TEAMS · WHATSAPP · WEBv3.2 · LAST RUN 9:41 AM
    Studio · Canvas viewRequest · Rule · Approval · Action · Record
    §04 — Company language

    Speaks your company's language. Learns it from you.

    Pincera recognizes the phrasing your teams already use — aliases, jargon, the names your business has given to things — and maps them to the operational steps you've approved. Every mapping is company-scoped, reviewable, and improves from usage, examples, and feedback.

    • Company-scoped — never model-wide
    • Every mapping reviewable and revertible
    • Improves from usage, examples, and feedback
    Pincera · Company languageAcme Holdings47 phrases mapped
    1. “open leave”Slack · PeopleLearned from usage · 38 times
      Leave requestApproved
    2. “submit dinner receipt”Teams · FinanceAdded from example
      Reimbursement requestApproved
    3. “start new hire setup”Slack · PeopleRefined by feedback
      Onboarding kickoffApproved
    4. “check invoice 7742”WhatsApp · ARLearned from usage · 14 times
      AR follow-upPending review
    Learned from usageAdded from examplesRefined by feedback
    §05 — Channels & integrations

    Every system your business depends on, inside one conversation.

    Publish the same governed operations into the channels your teams already use. Reach the systems your business depends on through native paths where supported, or configurable integrations wherever an API already exists.

    Publish to the channels your teams already use
    • Slack
    • Microsoft Teams
    • WhatsApp
    • Web

    Same rules, same governance, every channel.

    Connect the systems your business depends on

    • HR

      HRIS, payroll, leave management

      Configurable

    • Finance

      ERP, expense, reimbursement

      Configurable

    • IT / Service

      ITSM, ticketing, access management

      Configurable

    • Collaboration

      Slack · Teams · WhatsApp · Web

      Native channels

    • BPM / Workflow

      eBA Workflow Studio · CSP Synergy

      Native import

    • Custom APIs

      Your internal services

      Configurable

    Native import for supported BPM paths. Configurable integrations wherever your APIs already exist.

    §06 — Publishing

    Published on your terms.

    Every operational flow reaches production the way your operations say it should — draft by default, owner and approver required, released by cohort, and sealed to the record.

    • 01
      Draft → Publish

      Nothing runs without an explicit publish. Owner and approver required per flow; every release sealed to audit.

    • 02
      Environments & scope

      TEST and PROD separated. Audience and channel visibility pinned per version — contractors, external users, and specific teams included or excluded by design.

    • 03
      Canary → Company

      Canary, ramp, pause, roll back — at your own cadence. Versions pinned per environment, never touching a live channel until you say so.

    Publish recordFLOW-EXP-v3.2
    Sealed
    Reimburse expense
    Owner & approval
    OwnerMarcus Whyte · Finance · L2
    ApprovedSecurity lead + IT ops2 of 2 · 09:41 UTC
    Environments
    • TESTLive on test tenant
    • PRODStaged rollout
    Channel rolloutCanary · Ramp · Dept · Company
    • Slack#expensesCanary 10%
    • Teamsfinance · 142 usersCanary 10%
    • Webaudiences pendingDraft
    Audience & rules
    Scopefinance.team
    ExcludedContractors
    RollbackAuto on error rate > 1%
    Seal2026-04-20 09:41 UTC · a3f2…9b · signed by release-key
    §07 — Deployment & trust

    Runs where your business runs. Every action on the record.

    Your systems stay where they are. Every step Pincera takes is sealed, traceable, and auditable — without asking anyone to slow down.

    i.
    In the cloud

    For the cloud apps your business already runs — HR, finance, CRM, service desk. Pincera connects directly, without adding surfaces for your team to manage.

    —Isolated per customer
    —Fully auditable
    —Safe by default
    ii.
    Behind the firewall

    For the systems that never leave your network. A dedicated deployment inside your own environment — your infrastructure, your rules, your data.

    —Your network stays closed
    —Your data stays with you
    —Your rules, not ours
    Audit log · entry 22,814Sealed
    action      reimbursement.draft.create
actor       marcus.whyte@acme  (verified · L2)
on_behalf   self
channel     slack#expenses     (tenant: acme-prod)
policy      expense.v3 · pass  (limit $500)
approval    manager.c.osei     (granted · 9:42)
result      WD-44107 created   (+$384.20 USD)
sealed_at   2026-03-14 09:42 UTC
sig         a3f2…9b · signed by execution-key
    Immutable·Hash-chained·Exportable to SIEM
    Design-partner access

    Built to run real operations.

    Teams use Pincera to turn high-volume requests into governed, completed work. Access is by application; from the first workflow forward, you work directly with the product team.

    Talk to the team
    Design-partner engagements · Hands-on onboarding · Direct to the product team